Updated: October 25, 2025
Dear Valued Client,
As we approach the end of 2024, I want to express my sincere gratitude for your partnership and trust in gWorks Cloud. Your choice to adopt our next-generation software has helped to advance technology for you and for Small Town America, and I appreciate your bold commitment to modernizing government operations.
As a token of our appreciation, we’re pleased to keep your current pricing stable for the 2025 renewal and to extend that same rate through 2026. This commitment covers your existing gWorks Cloud Hubs and modules (this does not include any new modules, Hubs, or add-on features/usage that you may additionally purchase from us going forward).
The shift to cloud-based software in local government is accelerating, with Gartner projecting that by2030, 80% of small and medium-sized local governments will have moved to integrated, cloud-based platforms. Your early adoption of gWorks Cloud reflects this trend, and we’re honored to support your forward-thinking approach.
We’ve developed gWorks Cloud to meet the evolving needs of local governments from five years of collaboration, $15 million in dedicated investment from gWorks, and feedback from clients like you. Your feedback has been instrumental, enabling us to release 50 enhancements to the platform since its launch while continually improving our onboarding process and client experience.
For those awaiting onboarding, rest assured that your legacy gWorks solution remains available until you transition fully to gWorks Cloud. Please follow our onboarding process closely to ensure a smooth and successful transition.
With gWorks Cloud, you’ll find support from our dedicated Client Success Team, in-app resources such as knowledge articles and guides, and–coming soon–future AI support bots to enhance your experience. You’ll also continue to benefit from webinars and access to gWorks University for training.
As this year comes to a close, we look forward to our continued journey together. Thank you for your support, input, and vision for the future of government technology. From all of us at gWorks, we wish you and your loved ones a wonderful holiday season and a prosperous 2025.
With deep appreciation,
Joseph Heieck
CEO
gWorks