Software built for local government.

Cloud software that powers communities across America: financials, operations, and citizen services. One platform. Less friction. More time for the work that actually matters.

2,000+
Cities served
48
States
3-min real results
Empowering Central City
Meet real people like you
3:22

Everything you need to run your city.

One platform for all teams and workflows. Click each tab to see what changes when your city runs on gWorks.

Utility Billing

3,200 accounts. One day. No spreadsheets.

Meter reads auto-import. Rates calculate. Bills generate. Payments post to GL. Your team gets the day back.

gworks.com / products / utility-billing
June billing cycle — 3,200 accounts
Processing complete
3,200
Accounts
142
Past due
$184K
Collected
Run billing
ACCT-10441
T. Morrison · 44 Maple St
Usage
4,820 gal
Rate
$3.20 / 1k gal
Current bill
$54.40
ACCT-10889
K. Chen · 220 Oak Blvd
Usage
6,110 gal
Rate
$3.20 / 1k gal
Balance due
$128.80
PAST DUE 30d
Cycle summary
2,914
Bills sent
$184K
Collected
142
Past due
Fund Accounting

Every dollar in its place. Month closed before lunch.

GASB-compliant fund accounting for small and mid-sized local governments. Multi-fund tracking, encumbrances, grants, and audit-ready reporting.

General Ledger · FY2026 Q2
Audit-ready
gworks.com / products / fund-accounting
12
Funds
$2.4M
Revenue YTD
$1.9M
Expenses YTD
Run report
Fund
Description
Debit
Credit
Status
Fund 101
Utility billing — Jun cycle
-
$12,440
Posted
Fund 101
Payroll — Public Works
$8,320
-
Pending
Fund 202
Tax levy — Q2 installment
-
$44,800
Posted
Fund 303
Court fines collected
-
$2,150
Posted
Fund 101
Street maint WO-2848
$184
-
Posted
Period
Total
$8,504
$59,390
Balanced
Asset Management

2,799 assets. Find any one in seconds.

Leave the spreadsheet behind. Filter by type, location, or status — then click through to the full maintenance history.

gworks.com/operations/assets
2,799 records
Asset ID Type Description Location Status Install Date Condition
A-10293 STREET Street Segment Oak St, Blk 100 Good 2019-03-15 Good
A-10294 HYDRANT Fire Hydrant Elm St & 5th Good 2020-07-22 Excellent
A-10295 STREET Street Light Main St, Blk 400 Repair 2018-11-03 Fair
A-10296 SEWER Sewer Main River Rd, Blk 800 Good 2017-05-10 Good
A-10297 STREET Street Sign 5th Ave & Pine Replace 2015-09-20 Poor
A-10298 WATER Water Main Oak St, Blk 200 Good 2021-01-12 Excellent
A-10299 STREET Street Segment Pine St, Blk 300 Good 2020-04-08 Good
A-10300 STREET Pavement Marking Main St, Blk 600 Good 2022-06-15 Excellent

Asset A-10293 — Street Segment

Asset ID
A-10293
Type
STREET
Description
Street Segment
Location
Oak St, Blk 100
Length
245 ft
Surface
Asphalt
Install Date
2019-03-15
Condition
Good
Last Inspection
2025-11-02
Replacement Cost
$12,400
Status
Active
Work Orders
3 total
GIS & Mapping

Every hydrant or valve right at your fingertips.

Toggle a layer and see everything your city owns. Click any asset and pull up the complete technical record.

gworks.com/operations/gis
Map Layers
Base Map
Streets
Hydrants
Water Mains
Sewer Lines
Street Lights
Signs
Legend
Hydrant
Valve
Hydrant H-1042
Oak St & 3rd Ave
Static Pressure
Flow Rate
Last Inspection
Install Date
Status

Hear it from someone who's been in your seat.

Cities, counties, and utility districts on what actually changed.

Using gWorks is a breeze! You couldn't ask for a simpler system. There are several checks and balances to make sure everything is accurate. And gWorks makes the software affordable for small towns. If you're looking for an easy-to-use program, this is the company to work with!

I can't speak highly enough about the software and the employees at gWorks. They are so willing to be there for us as customers and help make our jobs so much easier. I look forward to coming to work every day!

Once we started using gWorks, it set me free and gave me back hours each month. When I balance our checking accounts, the process has gone from hours to just a few minutes. gWorks has made our processes so much easier here!

We love the experience we have had with Hiperweb, now gWorks, and ULOCO and are looking forward to implementing Positive Response System. We are working with Matt right now to get set up for positive response. I can say that the support we receive from the team is exceptional and I am so glad we partnered with them for our needs and requirements.

Which one sounds like your week?

gWorks is organized into two product families that work the way your departments do. Start with what you need and expand when you're ready.

A platform designed for your specific needs.

Month-end closing, one click.

From meter reading to GL reconciliation — fully automated, fully auditable.
June 30, month-end
Lean more

Billing cycle runs. 3,200 accounts processed in minutes, not days.

The automated meter reading import feeds Utility Billing. Rate calculations, delinquency checks, and adjustments run without manual intervention. What used to take three staff and three days now runs while the Utility Manager takes her morning coffee break.

Utility Billing > Run cycle
Billing cycle 06-30-2026
Running
3,200 accounts processed
All rate tiers and adjustments applied
Total revenue: $187,440
Locked and ready to post
All
accounts billed automatically
-2.5 days
staff time vs. manual billing
100%
accuracy in rate calculations
July 1
Lean more

Bills available online the moment they're generated.

Every residential and commercial account gets access to their bill in the Website. They see what they owe, when it's due, and payment history.

Website > My account
Your bill is ready
New
Amount due: $156.84
Due by July 15 — pay now to save trip
View billing history
Last charges and payments
0
tbd
0
tbd
0
tbd
Throughout July
Lean more

Online, by phone, or in person — payments flow automatically.

Once Crew A marks the job complete, the repair is logged against that stretch of Main Street in Asset Management. Next time there's a question — who fixed it, when, what materials — you'll have the answer in two clicks.

FrontDesk Payments > Recent
Payment received
Posted
Online portal payment
Account #4821 — $156.84
Posted immediately
Credit applied — statement updated
3 channels
online, IVR, in-person — one system
Real-time
posting — no batch delays
Zero
reconciliation errors
End of month reconciliation
Lean more

Revenue flows to the GL. One click. Balanced.

Every cost from the work order rolls into Fund Accounting against the street department budget. No manual journal entries. No receipt digging. When the auditor comes, the trail is already there.

Fund Accounting > Water Fund
Water Fund — June revenue
BALANCED
Total posted: $187,440.00
From 3,184 transactions — all matched
Audit ready — full traceability
Every payment to source document
-2 days
month-end close vs. manual
100%
reconciliation automatically
Audit
trail from bill to GL posting

Fixing a pothole, from start to finish.

One Monday morning call. Four modules. Zero spreadsheets lost in someone's truck.
Monday, 8:07 AM
Lean more

It starts with a phone call.
"There's a pothole on Main Street."

The resident calls or submits online. The request is captured in 311 — location, description, photo attached. No mystery voicemails. No sticky notes. Automatically queued for the public works team.

311 Requests > New submission
Pothole — Main St & Oak Ave
New
Location pinned
Main St, Blk 400 — coordinates captured
Photo attached
img_4829.jpg — 2.1 MB
0
voicemails to chase
<2 min
from call to logged request
100%
of requests tracked
Monday, 8:09 AM
Lean more

A work order created and dispatched — before the truck leaves.

The 311 request triggers a work order. The foreman sees it on his phone before he reaches the truck. Crew assignment, priority level, location — all set in under a minute. No printed sheets, no radio calls.

Work Orders > #WO-2848
#WO-2848 — Pothole repair
ASSIGNED
T. Okonkwo — Crew A
Notified via mobile app
ETA: 9:30 AM
Priority: High
-40%
dispatch time vs. paper
Live
status visible to supervisor
Auto
crew notification sent
Monday, 11:44 AM
Lean more

Repaired. Logged. The street's history is updated automatically.

Once Crew A marks the job complete, the repair is logged against that stretch of Main Street in Asset Management. Next time there's a question — who fixed it, when, what materials — you'll have the answer in two clicks.

Assets > A-10295 > History
Pothole repair — complete
Logged
Main St, Blk 400 — Asphalt
4 work orders logged since 2021
T. Okonkwo, Crew A
Request → WO → Asset → GL entry
Full
repair history on every asset
Auto
logged on job completion
Zero
data entry by office staff
Monday, end of day
Lean more

Labor, materials, equipment — all on the right fund, automatically.

Every cost from the work order rolls into Fund Accounting against the street department budget. No manual journal entries. No receipt digging. When the auditor comes, the trail is already there.

Fund Accounting > Street Dept
Road Maintenance — Jun 2026
On Budget
WO-2848 — labor & materials
$184.50 posted to Fund 101
Audit trail complete
Request → WO → Asset → GL entry
100%
costs on the right fund
Zero
manual journal entries
Audit
trail from call to GL

Stories and field notes from our team.

All resources

Tell us about your community. We'll show you what fits.

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  • Built with pride in the Midwest
  • Serving communities nationwide

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