Streamline your Government's Operations with a Comprehensive Work Management System
Optimize all aspects of your government’s operations, from asset inventory and work orders to permits and contractor management, Operations Hub offers a wide range of capabilities designed to simplify and empower your government management processes.
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Download this info sheet to learn more about Operations Hub' work management and take this information with you.
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Unlock Seamless Operations Management with Integrations
- Utility Billing: Seamlessly integrate with Utility Billing Hub to create work orders directly from service requests.
- Citizen Requests: Automatically create work orders from 311 requests submitted by citizens with FrontDesk.
- Mapping: Improve spatial identification and asset visibility through Maps Hub, with data management functions including symbology updates, asset addition and editing, data importation, and exportation.
See how you can seamlessly manage all these areas of government with a fully-integrated solution.
Backed by reliable, friendly support who understand your day-to-day work and are driven to help you succeed.
Learn core tasks through over 30 self-paced courses, including videos, tutorials, interactive overviews, and practice tasks to guide you through.
With a 99.7% client support satisfaction score, our team is here to answer your calls and resolve issues right the first time.
Access educational and training resources to stay current on software updates and best practices.
Frequently Asked Questions
Yes, Operations Hub is a cloud-based solution, allowing for easy access from any location with an internet connection. This means staff can manage workflows and access data from the office or in the field, allowing field employees to access and update work orders, permits, and inspections on-the-go, improving efficiency and communication.
Yes, Operations Hub offers workflow automation capabilities, allowing you to define custom workflows, automate task assignments, and send notifications to appropriate staff members at various stages of a process. This helps streamline operations and improve accountability.
Yes, Operations Hub is designed with ease of use in mind. Its intuitive interface and customizable settings make it easy for small local government staff to navigate and use effectively.
Work Orders are used to schedule, assign, and track work being done on your Assets. Different types of Work Orders may require different tasks or types of information that need to be collected. By default, all Work Orders will require certain information. You can configure specific Work Order Templates in Operations Hub
Yes, Operations Hub can integrate with other gWorks Hubs, including Utility Billing Hub for automatic work order generation, FrontDesk for generating work orders from citizen requests, and Maps Hub for improving spatial identification by visualizing your government's assets on a map.