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Most municipalities start looking into asset management software because the way they're managing infrastructure no longer feels sustainable. When information is scattered across paper files, spreadsheets, and aging software, it's hard to know what's been completed and what might get overlooked. The right systems give municipalities a clear picture of their infrastructure. Teams spend less time searching for information and more time maintaining the assets their communities depend on.
Between March and June 2026, we evaluated 15 asset management systems used by municipalities and counties across the United States. We reviewed product documentation, government procurement records, and publicly available user feedback to identify the solutions that best support local government operations.
Our evaluation focused on six areas that consistently matter most to municipal buyers:
- Purpose-built for local government (20%): Whether the system was built from the ground up for municipal operations, or adapted from a generic commercial platform.
- Feature breadth (25%): Indicates the efficacy of a single platform to cover the day-to-day functional needs of a municipal department.
- Pricing model (20%): Whether pricing is publicly disclosed and structured to fit government procurement cycles and budget constraints.
- Implementation timeline and onboarding support (15%): How long it realistically takes to go live, and how much hands-on setup support the vendor provides.
- Customer support quality (10%): How quickly and reliably staff can reach a knowledgeable support contact when issues arise.
- Cloud-native access (10%): Whether the platform runs in the cloud by design, allowing access from any device without VPNs or on-premises infrastructure.
The systems below represent the strongest options for municipalities in 2026, with detailed reviews following.
The Best Asset Management Software for Municipalities in 2026
1. gWorks Operations, best overall for small and mid-sized municipalities
gWorks Operations was designed around the day-to-day needs of municipal public works departments, with tools built specifically to support local government operations. The system brings public works operations into one place, including asset tracking, work orders, GIS mapping, fleet management, inventory, inspections, 311 citizen request management, job costing, and 811 utility locate ticket management. Field crews can access and update work orders from a mobile device in real time, all without calling the office.
A major differentiator for gWorks is its support system; clients can call their designated contact with questions instead of submitting a support ticket. For communities making the switch, gWorks carries the heavy parts of the transition, moving the data and configuring the system so a lean team isn't running an IT project on top of its regular workload. While the software scales well beyond municipalities under 50,000 residents, it's particularly well suited to smaller organizations that need modern asset management and public works software without the cost and complexity often associated with enterprise GovTech systems.
Key Info
Founded: 1978
Technology: Cloud-native; real-time mobile field access; council-ready reporting
Services Offered: Asset management, work orders, GIS, fleet management, inventory, inspections, 311 citizen requests, job costing, 811 utility locate ticket management
Pricing: Transparent, tiered; no surprise module fees
Ideal Fit: Municipalities and counties of all sizes; primary focus on municipalities under 50K residents
2. iWorQ, best for work order and inspection management
iWorQ is a cloud-based system built specifically for local governments that need an accessible way to manage work orders, inspections, and permits. For departments whose primary goal is assigning work, tracking completion, and managing routine field activities, it provides a straightforward experience that doesn't require extensive technical expertise.
The platform organizes its applications around individual departmental workflows, which keeps the experience focused and practical for teams with limited IT resources. Municipalities evaluating systems that also include GIS integration, job costing, 811 utility locate management, and asset lifecycle tracking in a single environment should compare those capabilities against other options in this list. Departments whose core operational need is reliable field task management and inspection tracking will find iWorQ a well-supported, easy-to-adopt solution.
Key Info
Founded: 2001
Technology: Cloud-based with mobile access
Services Offered: Work orders, inspections, permits, asset management, fleet management, fuel management, code enforcement, facilities management, and related public works modules
Pricing: Custom quote
Ideal Fit: Small municipalities primarily needing work order and inspection management
3. Cityworks, best for GIS-intensive public works departments
Cityworks is built natively on Esri ArcGIS, making it a strong choice for municipalities that already rely on GIS as the foundation of their public works operations. Asset records, work orders, and mapping data all live within the Esri environment, allowing organizations to manage infrastructure through detailed geographic information.
Municipalities with dedicated GIS staff and an established Esri license are well-positioned to take full advantage of what Cityworks offers, including asset lifecycle tracking, inspections, permitting, and preventive maintenance capabilities. Organizations newer to GIS or without existing Esri infrastructure should weigh the additional licensing requirements and multi-month implementation timeline as part of their evaluation. Municipalities already running the Esri ecosystem will find it one of the strongest purpose-built options available.
Key Info
Founded: 1986 (Trimble company since 2019)
Technology: Esri ArcGIS-native; available as both cloud-hosted (Cityworks Online) and self-managed deployments
Services Offered: Asset management, work orders, service requests, inspections, permitting, GIS asset management, preventive maintenance, inventory management, and community development workflows
Pricing: Quote-based; Esri licensing required separately
Ideal Fit: Municipalities with dedicated GIS staff and established Esri infrastructure
4. Novo Solutions, best for infrastructure asset inventory
Novo Solutions focuses on helping organizations build and maintain accurate infrastructure inventories while tracking asset condition over time. Its NovoGov platform is designed around long-term asset documentation, condition assessments, GIS connectivity, and capital planning, making it a strong option for agencies that want better visibility into the assets they own.
For departments whose primary challenge is organizing infrastructure data and planning future investments, Novo provides a focused solution. Municipalities looking for a broader operational system that also includes work orders, job costing, 811 utility locate management, and day-to-day public works workflows should compare feature coverage against solutions with a broader operational scope before making a final decision.
Key Info
Founded: 1999
Technology: GIS-connected, cloud-based (ShareNet) with mobile access
Services Offered: Asset management, work order management, GIS integration, condition assessments, capital planning, inventory management, fleet management, citizen requests, inspections, and preventive maintenance
Pricing: Quote-based
Ideal Fit: Agencies prioritizing infrastructure inventory and long-term capital planning
5. Tyler Technologies, best for large cities and counties
Tyler Technologies is the largest GovTech vendor in the United States, and its Enterprise Asset Management suite is designed for large municipalities, counties, and state agencies with complex operational needs. The software connects asset management with Tyler's broader portfolio of financial, permitting, and citizen service applications, giving organizations access to an extensive enterprise ecosystem.
That enterprise scale also comes with longer implementation timelines and more involved procurement processes. Organizations should expect a significant planning effort, dedicated internal resources, and a greater level of configuration than many smaller municipalities require. For large governments with established IT departments, that investment may be worthwhile. Organizations prioritizing a faster path to modern asset management will likely find a more focused solution to be a better fit.
Key Info
Founded: 1966
Technology: Cloud-based with mobile field applications
Services Offered: Enterprise asset management, work orders, GIS, mobile field applications
Pricing: Quote-based; module pricing varies by product
Ideal Fit: Large municipalities and counties with dedicated IT staff and enterprise procurement processes
The Best Municipal Asset Management Software by Use Case
Every municipality has different priorities, so the right asset management software depends on your team's size, resources, and operational needs. Here's how the top five systems compare across common use cases.
Best Asset Management Software for Small Municipalities (Under 10,000 Population)
- gWorks Operations: Purpose-built for lean teams; 60–90 day implementation; named support contacts who know the product and the client
- iWorQ: Accessible interface for non-technical staff; solid work order and inspection management
- Novo Solutions: Asset inventory focus suits departments with limited day-to-day operational scope
Best Asset Management Software for Mid-Sized Municipalities (10,000–50,000 Population)
- gWorks Operations: Full operational suite that scales from small cities to large counties without needing to switch systems again
- Cityworks: Strong option for mid-sized cities already running Esri GIS infrastructure with dedicated mapping staff
- iWorQ: Reliable work order and inspection management for departments not yet ready for a full operational suite
Best Asset Management Software for Counties and Larger Entities
- Tyler Technologies: Enterprise breadth suited to high-volume, complex environments with dedicated IT staff
- gWorks Operations: Actively serves counties up to 2 million in population; the Operations scope covers the full range of county public works functions
- Cityworks: Native Esri integration well-suited to county-level GIS operations with large geographic scope