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Streamline utility billing and revenue collection with a user-friendly utility billing system.
Operations Hub
From permits to work orders, optimize all aspects of your agency's operations.
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Visualize assets on a map to make informed decisions and provide public transparency.
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Manage All Your Operations in One Place

Operations Hub brings over familiar tools from SimpleCity—like work orders, permits, and special assessments—and combines them with new capabilities, including asset management, inspections, and contractor management to simplify the work to maintain your government's infrastructure.

Asset Management

A new tool for SimpleCity users, Asset Management helps you keep track of community assets like roads, bridges, and facilities all in one place. Manage asset details and associate them with work orders and inspections, creating a complete historical record to support data-driven maintenance decisions.

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Work Orders

Operations Hub builds on SimpleCity’s work orders, now with streamlined scheduling, assignment, and tracking. Schedule recurring maintenance, track progress in the field, and stay on top of updates with real-time notifications. Work orders can also be generated directly from Citizen Requests in FrontDesk and Service Orders in Utility Billing Hub.

  • Schedule Recurring Maintenance
  • Access Out in the Field
  • Receive Notifications

Permits and Inspections

Operations Hub expands SimpleCity’s permit capabilities and introduces inspections, allowing you to issue, track, and manage permits for construction, and events. You can also now create customized inspections for community infrastructure, ensuring compliance and accuracy.

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Contractor Management

Another new capability, you can now easily manage contractor information in one place, keeping profiles, tasks, and documentation organized. Operations Hub allows you to streamline communication and assign tasks with ease, making collaboration simpler and helping ensure quality standards.

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Project Management

You also have the ability to now manage development projects and align them with your community’s goals, from issuing permits and inspections to assigning tasks. This integrated approach keeps everything organized in one platform, making coordination simpler and ensuring successful project execution.

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