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Everything you Need for Billing,
Now Streamlined in the Cloud

Utility Billing Hub brings over the tools you relied on in SimpleCity Utility Billing and Meter Reader, now in a more streamlined, cloud-based system. Utility Billing Hub is designed to simplify managing your utilities while letting you provide reliable, efficient service to your community.

Exclusive Walkthrough: Utility Billing Run in gWorks Cloud

You’ll see how Utility Billing Hub keeps the steps you know while removing extra steps to make billing faster and easier.

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Account Management

Manage customer accounts and access the details you need to answer questions quickly—all in one place. Utility Billing Hub centralizes account details, making it simple to handle billing and provide support.

  • Landlord Management: Brought over from SimpleCity, this feature allows you to manage landlords with multiple properties in one place.
  • Service Requests: Streamlined from SimpleCity, Service Requests make it simple to manage and track changes in utility services.
  • Deposit Management: Deposit tracking is now easier to use in the cloud, letting you manage deposits accurately for smoother refunds and record-keeping.
  • Special Considerations: All the adjustments, like budget billing, you relied in SimpleCity. Plus, some new capabilities like payments agreements.

Meter Reader

Built with support for multiple vendors and meter types, Utility Billing Hub simplifies meter uploads with a familiar step-by-step process, ensuring accurate and timely billing.

  • Compatible with Multiple Vendors: Like SimpleCity, gWorks Cloud interfaces with multiple Meter Vendors for efficient meter reading.
  • Offers Various Meter Types: Supports Demand, Subtract, and Net meters to maximize efficiency and cost savings.

Reports

Utility Billing Hub brings over the reports you need and gives you new options to customize. Access detailed, up-to-date information to guide decisions and monitor trends.

  • Pre-Built Reports: Access the reports you're used to on key metrics, such as revenue trends or customer usage, without the need for extensive data analysis.
  • Custom Report Builder: You can now create custom reports tailored to specific needs, providing you with tailored insights for informed decision-making.

Easy-to-Configure Settings and Rate Tables

Utility Billing Hub provides flexible settings, allowing you to adjust invoices, rate tables, tax tables, and more—keeping everything adaptable to your community’s needs now and in the future.

  • Customize Invoices
  • Easier Set Up for Rate and Tax Tables
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