Receive one-call utility locate tickets from the 811 system, route them to the correct utility crew, track marking completion, and maintain the documentation that protects your infrastructure from dig damage.
Tickets submitted by contractors through the 811 system arrive automatically with excavation location, dig date, contractor information, and affected utility types.
Configure routing rules by utility type and location. Gas tickets go to the gas crew, water and sewer to public works, electric to the utility department. All automatically, without a dispatcher in the middle.
Crews mark their completion in the system when lines are located and marked. The ticket closes with the marking date and is documented before the dig date arrives.
Every ticket, every crew notification, and every marking completion is logged with timestamps. If a contractor hits a line, your documentation shows exactly what you notified and when.
What communities gain when the manual work goes away.