Send targeted outbound communications to residents, utility alerts, billing reminders, emergency notifications, and council meeting notices, from the same system that manages your city's services.
Send notifications by email, SMS, or automated voice call to all residents, to utility customers in a specific service area, or to any other segment of your account database.
Send targeted alerts to the specific accounts affected based on service address for water main breaks, boil orders, service disruptions, and scheduled maintenance.
Automated reminders before due dates so payment confirmations and overdue notices go out on the schedule you configure, reducing past-due accounts without staff involvement.
Residents choose how they want to hear from the city. Options include email, text, voice, or all three. Preferences update from the Citizen Portal. Opt-out is tracked and respected automatically.
What communities gain when the manual work goes away.