Give every resident a single login to pay utility bills, track 311 requests, check permit status, renew licenses, and manage AutoPay, without calling the office or standing in line.
Residents create one account to manage everything the city offers online. This includes utility payments, 311 submissions, permit tracking, license renewals, and account history, without separate logins for each service.
Pay current bills by card or ACH, enroll accounts in AutoPay, view payment history, and download statements. All from the resident account, without a phone call or office visit.
Submit 311 service requests and track their status from submitted to resolved. When the work order closes, the resident sees the update in their portal account and gets a notification.
Property owners and contractors can check the status of active permits and license applications online. No status calls, no waiting on hold. The current status is in the account.
What communities gain when the manual work goes away.