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Real-Time Municipal Ecosystem

How does your role connect with gWorks?

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City Clerk
Finance Director
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All 20 modules — Financials & Operations

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Government Accounting Software: Capability Comparison by Platform Type

CapabilityGeneral-Purpose ToolsEnterprise GovTechgWorks Financials
Fund accounting / GASB complianceWorkarounds required; not designed for governmental GAAPFully GASB-compliant; built for large, complex entitiesGASB-compliant fund structure designed for small-municipality use
Multi-fund managementRequires class or department workarounds; no true fund structureFull multi-fund support; configuration can be complex for lean teamsConfigured for the fund types small municipalities actually manage
Utility billingNot available natively; requires a third-party add-onAvailable; typically a separate paid moduleIncluded in the same platform as fund accounting
Payroll/HRAvailable; not designed for government payroll requirementsFull payroll/HR; often a separate moduleGovernment-specific payroll included in the platform
Audit-ready reportingGeneric reports; state-specific formats require manual customizationComprehensive reporting; may require extensive configurationReports built for municipal audits and council presentations
Cloud accessDesktop versions are local installs; Online version lacks fund accountingCloud-basedCloud-based
Pricing modelPer-user subscription; not structured for government budget cyclesModule-based contracts; significant upfront costs commonTransparent pricing; no hidden module fees
Implementation timelineSelf-guided; no government-specific implementation support6 to 18 months typical; significant staff involvement60 to 90 days; gWorks handles migration and configuration
Data migrationSelf-managed; limited government-specific expertiseFull migration services; can be lengthy and costlygWorks handles migration from legacy platforms
Dedicated support contactGeneral help desk; community forumsAccount management varies by contract tierNamed support contacts with government-specific expertise

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Evaluation criterionWhat to ask or verify
Fund accounting structureDoes the platform use true governmental fund accounting, or a class/department workaround?
GASB complianceIs the platform designed to meet GASB 34 and GASB 54 requirements? Can it produce GAAP-compliant financial statements?
Utility billing integrationIs utility billing part of the same platform as fund accounting, or a separate product requiring manual reconciliation?
Payroll and HRDoes the platform handle government payroll specifically, including benefit deductions, tax filing, and direct deposit?
Audit-ready reportingCan the platform generate the specific reports your state auditor requires, without manual reformatting?
Implementation timelineHow long does go-live typically take for a municipality your size? Who handles migration and configuration?
Data migrationWill the vendor migrate your existing data? Have they done it from your current platform before?
Pricing transparencyWhat's included in the base price? Are module fees, per-user charges, or implementation costs quoted separately?
Support modelWill you have a named contact, or are you submitting tickets to a general queue? What are the response time commitments?
ReferencesCan the vendor provide references from municipalities in your state with a comparable population?

One question worth asking in every demo: ask to see a report formatted for your specific state auditor. A vendor who can produce that without a custom development request shows real implementation depth.

ModuleWhat it includesWhat it replacesWhat it means
Fund AccountingGeneral ledger, fund management, bank reconciliation, budget tracking, encumbrance accountingLegacy on-premise accounting software; manual spreadsheet reconciliationAudit-ready fund reports without reassembling data; bank reconciliation without switching between tools
Utility BillingMeter reading, billing cycles, consumption tracking, online paymentsStandalone billing platform or manual billing processesBilling, collections, and resident payments in the same platform as your general ledger
Payroll/HRPayroll processing, tax calculation, benefits tracking, direct depositStandalone payroll software or manual payroll runsTax entries post directly to accounts payable; no separate reconciliation step after payroll closes
ReportingConfigurable financial reports, council-ready exports, fund summaries, audit documentationManual report assembly in spreadsheets or legacy reporting toolsState-specific reports and fund summaries generated on demand, without reformatting
FrontDesk and PaymentsResident portal, online bill payment, autopay enrollment, account self-serviceWalk-in payments, phone billing inquiries, third-party payment processorsPayments post directly to financial records; residents handle routine transactions without staff involvement

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Frequently Asked Questions

How long does implementation take, and what will my staff need to do?

Most municipalities are fully operational on gWorks Financials within 60 to 90 days. The gWorks team handles platform configuration and data migration. Staff receive training before go-live, and many clients run parallel payroll in both platforms during the transition to confirm accuracy before the full cutover.

Can you migrate data from our current system?

Yes. The gWorks team migrates data from a range of legacy platforms, including on-premise software. Data migration is part of the implementation process, not a separately billed add-on.

Who handles backups and maintenance after we go live?

gWorks Financials is cloud-hosted with automated backups, which eliminates the manual backup process required by on-premise software. Cloud hosting also removes the local security risks tied to aging hardware and unsupported software. The platform is accessible from any device without a local install.

Do you have references from municipalities our size in our state?

gWorks serves 2,000+ local governments across 48 states. Reference requests can be made during the demo process, and the team can typically connect you with references from your state and a community of comparable size.

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