Financials

Residents pay. Money posts.

Meter read import, rate tables, bill generation, statements, and payments are all connected. Revenue posts automatically to the GL as payments are collected, not weeks later as a reconciliation task.

Used by
Finance Director
3,200+
accounts billed
−70%
billing time
0
manual GL entries
gworks.com / products / utility-billing
June billing cycle — 3,200 accounts
Processing complete
3,200
Accounts
142
Past due
$184K
Collected
Run billing
ACCT-10441
T. Morrison · 44 Maple St
Usage
4,820 gal
Rate
$3.20 / 1k gal
Current bill
$54.40
ACCT-10889
K. Chen · 220 Oak Blvd
Usage
6,110 gal
Rate
$3.20 / 1k gal
Balance due
$128.80
PAST DUE 30d
Cycle summary
2,914
Bills sent
$184K
Collected
142
Past due

What it does.

Four things Utility Billing handles to improve your workflows.

01

Meter read import and bill calculation

Import meter reads from your meter data system or enter them by location/account. Calculate charges based on rate tables, rate adjustments, and service tiers, all auditable and overridable per bill.

02

Statement generation and delivery

Generate statements in bulk or per-account, print to paper or email to residents. Track which residents have email on file and which require paper delivery.

03

Online payment and AutoPay

Residents pay online, by phone, or at your counter. Set up AutoPay for recurring monthly charges. No more checks in the mail and the revenue posts instantly.

04

Delinquency management

Track past-due accounts, generate delinquency notices with payment terms, escalate to collection or disconnection as your policies require.

How it helps.

What communities gain when the manual work goes away.

BILLING TIME
−70%
Billing day takes hours, not three days
When meter reads import and charges calculate automatically, a two-week billing cycle becomes a two-hour event.
PAYMENT COLLECTION
24/7
Residents pay when it’s convenient, not only during office hours
Online payment and AutoPay mean more revenue collected faster and fewer past-due accounts
MANUAL ENTRY
0
Revenue posts to GL when payments are collected, not when Finance gets around to it
Billing revenue posts instantly. No end-of-month reconciliation. No GL batches sitting in Accounting.

Often used alongside.

These modules come up most frequently when Utility Billing is part of a team's setup. Which combination makes sense for your community depends on your priorities.

The specifics of how modules work together depend on your team's setup. Your gWorks contact will walk through the right starting point on a call.

Common questions.

If something isn't covered here, the fastest answer is a quick conversation with our team.

We answer the phone.
Call us →
How does pricing work?
Call Us Now
1-888-608-7666 · We answer
Request a Call